Contact us
Get in Touch
At Cyrusbot, we believe creating a home should feel simple and enjoyable. Whether you’re exploring one of our DIY décor kits or need help along the way, our team is here to support you.
If you have questions about our products, crafting process, or your order, feel free to reach out — we’re always happy to assist.
📞 Phone
Phone: (+1) 626-248-8123
Email: service@cyrusbot.com
📍 Address
G/F, No.18, Nga Tsin Long Road
Kowloon City, Kowloon
Hong Kong
⏰ Customer Support Hours
Monday – Friday
9:00 AM – 6:00 PM (EST)
We aim to reply to all email inquiries within 24 business hours.
For faster assistance, please include your order number if your message is related to an existing purchase.
How Can We Assist You?
🛒 Order Assistance
Need help with an order, shipping updates, or delivery details?
Contact us at:
service@cyrusbot.com
Tip: Adding your order number to the email subject helps us respond more efficiently.
🧵 Product & DIY Guidance
Questions about a DIY kit, materials, or the making process?
We’re happy to provide clear, practical guidance to help you enjoy every step of creating.
🔄 Returns & Replacements
Looking to initiate a return or replacement?
Our team will walk you through the process and keep things straightforward and stress-free.